Refund policy

We have a 7-day return policy, which allows you 7 days from the date you received your item to request a return.

To be eligible for a return, your item must be in the same condition as when you received it, unworn or unused, and in the original packaging. A receipt or proof of purchase will also be required.

To initiate a return, please contact us at support@theflyingpig.com . Returns must be shipped to the following address: 811-2501, Fukuoka Prefecture, Kasuya-gun, Hisayama-cho, Kubara, 2671, Japan
Phone number: +81929763639
Email address: support@theflyingpig.com
Required fees in addition to the price of the product: Shipping fee If

your return is accepted, you will receive instructions via email on how and where to ship your item. Items returned prior to your return request will not be accepted.

If you have any questions about returns, please contact us at support@theflyingpig.com at any time.

Damage and Issues
Please inspect your items upon receipt of your order and contact us immediately if the item is defective or damaged, or if you received the wrong item, so we can assess the issue and address it appropriately.

Exceptions/Non-Returnable ItemsCertain
types of items cannot be returned, including perishable items (e.g. food, flowers, plants), customized items (e.g. special orders, personalized items), and personal care items (e.g. beauty products). We also cannot accept returns of hazardous substances, flammable liquids or gases. If you have questions about a specific item, please contact us. Unfortunately

, we are unable to accept returns on sale items or gift cards.

The fastest way to get what you want
is to return your item and purchase the new item separately once your return has been accepted.

European Union 14 Day Cooling Off Period
Notwithstanding the above, if your merchandise is being shipped within the European Union, you have the right to cancel or return your order within 14 days, for any reason, without having to provide a justification. As above, but the goods must be in the same condition as when you received them, unworn or unused, with tags still attached and in the original packaging. A receipt or proof of purchase will also be required.

We will notify you once your
return has been received and inspected. We will also let you know if your refund has been approved or rejected. If approved, you will receive a refund automatically to your original payment method within 10 business days. It may take some time for your bank or credit card company to process and disburse your refund.
If it has been more than 16 business days since we approved your return, please contact us at support@theflyingpig.com.

We have a 24-day return policy, which allows you to request a return up to 7 days after you receive your item.

To be eligible for a return, your item must be in the same condition as when you received it, unworn or unused, and in the original packaging.

To initiate a return, please contact us at support@theflyingpig.com. Returns must be shipped to the following address: 2671 Kuhara, Hisayama-machi, Kasuya-gun, Fukuoka, 811-2501.

If your return is accepted, you will receive an email with instructions on how to return the item. Items returned prior to your return request will not be accepted.

If you have any questions about returns, please contact us at support@theflyingpig.com any time.

Damage and Issues
Please inspect your items upon receipt of your order and contact us immediately if the item is defective or damaged, or if you received the wrong item, so we can review the issue and address it appropriately.

Exceptions/Non-Returnable ItemsCertain
types of items cannot be returned, including perishable items (e.g. food, flowers, plants), customized items (e.g. special orders, personalized items), and personal care items (e.g. beauty products). We also cannot accept returns of hazardous substances, flammable liquids or gases. If you have questions about a specific item, please contact us. Unfortunately

, we are unable to accept returns on sale items or gift cards.

The fastest way to get what you want
is to return your item and purchase the new item separately once your return has been accepted.

European Union 14 Day Cooling Off Period
Notwithstanding the above, if your merchandise is being shipped within the European Union, you have the right to cancel or return your order within 14 days, for any reason, without having to provide a justification. As above, but the goods must be in the same condition as when you received them, unworn or unused, with tags still attached and in the original packaging. A receipt or proof of purchase will also be required.

We will notify you once your
return has been received and inspected. We will also let you know if your refund has been approved or rejected. If approved, you will receive a refund automatically to your original payment method within 10 business days. It may take some time for your bank or credit card company to process and disburse your refund.
If it has been more than 16 business days since we approved your return, please contact us at support@theflyingpig.com.